Hi Lovely- It seems you may have mistaken us for a different store, as we do not have a location at Bondi Beach. Either way, we're sorry to hear about your experience, and if there is anything we can do to help with purchasing a gift card for your loved one, please feel free to visit us at bstore.com.au or give us a call at 1 300 818 849.

Reply to update: Hi Lovely- It seems you have confused us with Birkenstock. We are Bstore. While we do carry a large selection of Birkenstock favourites, we also carry other very loved brands like Frankie4, Blundstone, Archies, MBT among others. We are not affliated in any way with the Birkenstock store in Bondi Beach.