At Bstore, we only ship express so you can get your items as fast as possible!

When Will My Order Be Posted?

If the shoes you purchase are available at our warehouse, they will be dispatched within one business day of placing your order. If your shoes are not available at our warehouse, they will be transferred from one of our 11 stores, which may add an extra day to dispatch time. 

When Will I Get My Order?

All orders are shipped AusPost Express.

• Orders over $160 qualify for FREE express shipping
• Orders of $120-$159.99 are shipped express for a flat free of $10
• Orders below $120 are shipped express for a flat fee of $15

All orders are sent with Australia Post Express Shipping. Once your order has been dispatched this service typically takes 1 – 4 business days for major metro areas. Please note that some rural areas can experience delivery times of up to 8 – 10 days. You can use the delivery time estimate tool on every product page for a more accurate estimate of delivery time depending on your postcode. Please note this is an estimate only and does not include dispatch time. 

How Can I Track My Order?

Once your order has been dispatched, you will receive an email with your tracking information and a link to the postage provider’s site. You can then enter your tracking number to see when your parcel will arrive.

Still have a shipping question? We are more than happy to help! Please email us at happyfeet@bstore.com.au or call our Customer Service on 1300 818 849.