Shipping

Shipping

At Bstore, We Move Mountains To Get Your Shoes To You As Fast As Possible!

Have a delivery question? You'll find answers to our most popular delivery questions below. If you have a further question regarding delivery, please email us at happyfeet@bstore.com.au or call our Customer Service on 1300 818 849. We’d love to chat!

When Will My Order Be Posted?

All of our orders are sent with express shipping for free over $160, $10 for purchases that are between $120-$159 and $15 for purchases that are below $120. If the shoes you purchase are available at our warehouse, they will be dispatched within 24 hours after purchase.

If you order on the weekend or outside of business hours, your shoes will be dispatched on the next business day.

If your shoes are not available at our warehouse, we have to transfer them from one of our five stores which can add a maximum of 2 days to this process. 

When Will I Get My Order?

All our orders are sent with Australia Post Express Shipping. This service typically takes 1 – 4 business days. Unfortunately, some rural areas can experience delays, taking 8  10 days to arrive.

How Can I Track My Order?

Once your order has been dispatched, you will receive an email with your tracking information and a link to the postage provider’s site. You can then enter your tracking number to see when your parcel will arrive.