Postage Information

Postage Information

At Bstore, We Move Mountains To Get Your Shoes To You As Fast As Possible!

Once your order is placed, we have our team of warehouse ninjas picking, packing and dispatching at lightning speed!

Have a delivery question? You'll find answers to our most popular delivery questions below. If you have a further question regarding delivery, please email us at happyfeet@bstore.com.au or call our Customer Service on 1300 818 849. We’d love to chat!

When Will My Order Be Posted?

We know you’re eager to get your new shoes as soon as possible so we hustle to get your order out fast! All our orders are sent with super speedy Australia Post Express. If the shoes you purchase are available at our warehouse, they will be dispatched on the day you order them (orders placed before 4pm EST).

If you order on the weekend or outside of business hours, your shoes will be dispatched on the next business day.

If your shoes are not available at our warehouse, we have to request them from one of our four stores which can add a maximum of 2 days to this process. 

When Will I Get My Order?

We pride ourselves on getting your shoes to you fast. All our orders are sent with super speedy Australia Post Air Express. This service typically takes 1 – 3 business days. Unfortunately some rural areas can experience delays, taking 4  7 days to arrive. 

How Can I Track My Order?

Once your order has been dispatched, you will receive an email with your tracking information and a link to the postage provider’s site. You can then enter your tracking number to see when your parcel will arrive.