We are committed to protecting your privacy. The information you share helps us provide the best products and service possible. When you become a Bstore customer, we require specific information to fill your order. Some of this information includes name, billing and shipping addresses, phone number, and e-mail address. We handle this information in a secure, confidential manner.
By placing an online order, you give Bstore permission to communicate with you in regards to any important information regarding your order, including the security of your customer information. This communication could be via e-mail, in writing or by phone.
You may receive a message on your computer asking if you will accept cookies. Computer cookies are small bits of data that help us recognise you each time you return to our website. They are stored on your computer's hard drive. They do not damage your data and they cannot be used to access the private information you've given.
After a phone order is processed, all credit card details are destroyed. For information on online transactions, see below. Bstore does not share, sell or trade with third parties your Personal Information gathered online.
Information Collection Policy
Bstore may collect information from you in several different ways on our site, this is to provide an efficient, meaningful, and customised experience and help us make the Site easier for you to use by allowing you to enter information only once, find products and services, alert you to new information, products and services that we offer.
Use Of Personal Information, Communication & Marketing
When we conduct market research and profiling, we may ask you for your opinions about shoes, fashion, websites and customer service or photos and information to enter our promotions, these may be published in Bstore blogs and social media sites, this information is also used to update you on our latest products, news and special offers (unless you tell us not to – which you can do at any time).
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us when you become a member of Bstore. All Bstore members have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you should opt-out by visiting 'Your Account' on the Bstore website. You can access 'Your Account' once you register and login. Or click on the "unsubscribe" link in any email communications sent to you.
Bstore use an independent company to conduct Product Reviews - you may choose to submit a product review, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information. Feefo Reviews are an independent company that rates shopper's experiences in visiting and shopping at online stores. After placing an order with Bstore, you may receive the opportunity to provide feedback on your experience. This choice is optional and will not affect your order or service from us, whether or not you choose to provide feedback. Your feedback is collected by Feefo, not Bstore. If you have any questions regarding the information collected and privacy please contact us.
Disclosure Of Personal Information
We usually collect personal information from you so that we can provide you with the goods you want. We may provide personal information about our customers to third parties outside our company. These third parties usually help us in providing goods and services to you, and include:
- Couriers (who we arrange to deliver goods to you on our behalf);
- Organisations who carry out credit, fraud and other security checks; and outsourced service providers.
We may also disclose your personal information to third parties outside Bstore;
- Where we have your express permission to do so
- Where it can reasonably be inferred from the circumstances that you consent to the disclosure to the third parties
At Bstore we try to limit the information we provide to third parties to include only the information they need to help us provide goods and services to you.
We may also enter into contracts with these third parties that require them to meet the privacy standards we set for ourselves in handling your personal information, and use your personal information only for the purposes we gave it to them.