Frequently Asked Questions

Frequently Asked Questions

You'll find answers to our most popular questions below, from ordering to delivery, accounts and everything else in-between!

Can't find the answer to your question here? Give our Customer Service Team a call on 1300 818 849, we'd love to hear from you.

Customer Service Centre Hours

Monday to Friday - 8:00am to 4:00pm AWST 
Closed - Weekends and WA Public Holidays.

Calling outside these hours? Please leave us a voicemail message with your name and number and we'll call you back as soon as possible

Ordering
Delivery
Returns & Exchanges
My Account
Products
Other